Today as more and more customers turn to social media for their everyday needs, restaurants have to not only become more involved with all social media plug-ins but have to be creative with the tools they use when it comes to beating the competition. Here are couple of suggestions of how your restaurant can utilize social media, and at the same time build meaningful relationships with your customers.
1. Respond to customers' complaints
2. Respond to customer service inquiries
3. Repost or retweet customers reviews or posts
4. First release of promotional events
5. Allowing customers to buy tickets or reserve a spot to special events
6. Allowing customers to order a meal
7. And last but not least book a table
1. Respond to customers' complaints
2. Respond to customer service inquiries
3. Repost or retweet customers reviews or posts
4. First release of promotional events
5. Allowing customers to buy tickets or reserve a spot to special events
6. Allowing customers to order a meal
7. And last but not least book a table
No comments :
Post a Comment