Tuesday, November 29, 2011

Preventing employees' theft in your restaurant

 Employees' theft is real and something that most restaurants have to deal with at one time or another. Theft can take on many forms, including giving away free food or drinks to stealing customers' credit card information, or food and alcohol. Find out how this tips can help you minimize or altogether prevent employees' theft in your restaurant:
1. Track food or/and liquor inventory weekly- having proven product control systems in place can not only help you better track your inventory but will also show commitment to your establishment.
2. Make sure that your restaurant has lockable and secure back doors.
3. Give your bartenders or main servers tabs where they can ring up free drinks or desserts. At the end of the shift have your employees pay half of the bill up to a certain amount, and let them be responsible for 100% of the bill over the specified amount.
4. Treat free drinks or appetizers just like any other customer comp. Have your employee ring up all products given away on the register, so you can track how much is been given away.
5. Have anti-theft policies in place and the employees you catch stealing charge for the missing products.
 Keep in mind: it pays off to take the time to hire good and responsible people. Once you've done that give them latitude to use their professional judgement and you might be surprised by what you find out.

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