Wednesday, September 28, 2011

Do you know how to hold your restaurant employees accountable?

 Every restaurant should strive to provide proper training for its employees, and then hold them accountable to what is expected from them, never the other way around. But how can restaurants accomplish this without actually micromanaging their team? Find out how this five steps can help you achieve accountability for your employees.
1. Always hire the right people, and don't rush to fill open positions. If a prospective job candidates does not fit your restaurant culture or the position, wait it out until the right candidate emerges.
2. Encourage peer to peer accountability since there is nothing better that drives behavior. You can ask your employees to anonymously score different parts of your team, from the back to the front of the house.
3. Frequently express expectations, track, and reevaluate goals and progress.
4. Empower employees to make decisions.
5. Empower ownership stake by making your employees part of the dream.
 Remember accountability can motivate your restaurant employees and reveal great leaders.

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