Positive feedback is crucial to any successful restaurant team. When your employees feel recognized and appreciated, they will go an extra mile which is what most restaurant owners desire. Here is a five step guide to show you how to give constructive feedback.
1. Be timely- feedback should occur right after the interaction.
2. Be specific- give examples don't be vague
3. Focus on "what" not "why"- focus on the behavior not the person. You can start with something like "I have observed" or "I have noticed".
4. Be sincere- avoid angry tone that exhibits frustration, disappointment, or sarcasm.
5. Be positive- give as much positive feedback as you do negative since positive feedback leaves the recipient open to take new direction.
Keep in mind, as a restaurant owner you should manage feedback in a positive way, so you can grow and improve your restaurant.
1. Be timely- feedback should occur right after the interaction.
2. Be specific- give examples don't be vague
3. Focus on "what" not "why"- focus on the behavior not the person. You can start with something like "I have observed" or "I have noticed".
4. Be sincere- avoid angry tone that exhibits frustration, disappointment, or sarcasm.
5. Be positive- give as much positive feedback as you do negative since positive feedback leaves the recipient open to take new direction.
Keep in mind, as a restaurant owner you should manage feedback in a positive way, so you can grow and improve your restaurant.
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